Influencing & Negotiation Skills

We provide the skills to influence by explaining the importance of structured communication and the skills to negotiate by describing when to be demanding and when to be more flexible in your approach.

The modules include:

• What is influence and what is persuasion?
• Body Language and how we read it
• What is negotiation?
• The process of negotiation
• The rules of the Engagement Cycle
• The mistakes we can make when negotiating